Help Center
Quick answers for running your Pinoxx portal.
How do I add or edit unit types and units?
Go to Resorts in the sidebar — it opens the same setup wizard used when you first onboarded, and you can revisit any step at any time.
How do I change my resort's photos or amenities?
Resorts → Profile step. Photos and amenities save immediately; other changes save when you press “Save & Continue.”
How do I update my name or email?
Settings, in the sidebar. Your phone number is your verified login and can't be changed there.
Something looks wrong or a page won't load.
Refresh the page first — most portal pages retry automatically. If it persists, note what page you were on and reach out below.
Still stuck? Reach your Pinoxx account manager directly, or ask whoever set up your account for support contact details.